Fast Food and Counter Workers

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What do they do?

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

Also known as:

Cafe Server, Cafeteria Server, Cafeteria Worker, Deli Worker (Delicatessen Worker), Food Server, Food Service Assistant, Food Service Worker, Prep Cook (Preparation Cook), School Cafeteria Cook, Server

Typical Wages

Annual wages for Fast Food and Counter Workers in United States

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Projected Growth Rate

Employment of Fast Food and Counter Workers is projected to show little or no change from 2018 to 2028.

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Projected Employment

No Data Available

Projected Employment Rankings For All United States:

  • 0%

    Percent Change

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  • Annual Projected Job Openings

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Education Level

  • Doctorate or Professional Degree (0.5%)
  • Master's degree (1.5%)
  • Bachelor's degree (13.2%)
  • Associate's degree (7.9%)
  • Some college, no degree (27.3%)
  • High school diploma equivalent (35.7%)
  • Less than high school diploma (13.9%)

Percent of workers in this field

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Skills

People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Knowledge

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Abilities

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Recognition - The ability to identify and understand the speech of another person.
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Activities: what you might do in a day

People in this career often do these activities:

  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Clean food preparation areas, facilities, or equipment.
  • Clean tableware.
  • Process customer bills or payments.
  • Take customer orders.
  • Balance receipts.
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This page includes data from:

O*NET OnLine Career data: O*NET 26.0 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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