Passenger Attendants

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What do they do?

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Also known as:

Attendant, Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor, Fare Enforcement Officer, Transportation Aide, Transportation Attendant

Typical Wages

Annual wages for Passenger Attendants in United States

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Projected Growth Rate

Employment of Transportation Attendants, Except Flight Attendants is projected to grow 5 percent from 2018 to 2028, about as fast as average compared to all occupations.

★ You’re seeing projected growth rate for Transportation Attendants, Except Flight Attendants because we don’t have information for Passenger Attendants.
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Projected Employment

No Data Available

Projected Employment Rankings For All United States:

  • 5.1%

    Percent Change

    Select a state to see its job growth rate ranking
  • 3,600

    Annual Projected Job Openings

    Select a state to see its net job growth ranking
★ You’re seeing projected employment information for Transportation Attendants, Except Flight Attendants because we don’t have information for Passenger Attendants.

Education Level

  • Doctorate or Professional Degree (0.6%)
  • Master's degree (3.8%)
  • Bachelor's degree (9.3%)
  • Associate's degree (9.5%)
  • Some college, no degree (24%)
  • High school diploma equivalent (43.5%)
  • Less than high school diploma (9.4%)

Percent of workers in this field

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Skills

People in this career often have these skills:

  • Service Orientation - Actively looking for ways to help people.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
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Knowledge

People in this career often know a lot about:

  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Abilities

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
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Activities: what you might do in a day

People in this career often do these activities:

  • Assist customers to ensure comfort or safety.
  • Provide transportation information to passengers or customers.
  • Assist passengers during vehicle boarding.
  • Collect fares or payment from customers.
  • Verify information or specifications.
  • Record operational or production data.
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This page includes data from:

O*NET OnLine Career data: O*NET 25.1 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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