What do they do?

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Also known as:

Bed and Breakfast Innkeeper, Front Desk Manager, Front Office Director, Front Office Manager, Guest Relations Manager, Guest Services Manager, Hotel Manager, Night Manager, Resort Manager, Rooms Director

Typical Wages

Projected Growth Rate

Employment of Lodging Managers is projected to grow 7 percent from 2022 to 2032, about as fast as average compared to all occupations.

Projected Employment in VA

No Data Available
  • 7.3%

    Change

    Ranks #17 in job growth rate
    120

    Job Openings

    Ranks #21 in net job growth

Best colleges for Lodging Managers

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Education Level

Percent of workers in this field with these degrees:

  • Bachelor's degree  (35%)
  • Some college, no degree  (23%)
  • High school diploma equivalent  (17%)
  • Associate's degree  (10%)
  • Master's degree  (8%)
  • Less than high school diploma  (4%)
  • Doctorate or Professional Degree  (1%)

Typical College Majors

Most Popular Majors that prepare Lodging Managers

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People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Coordination - Adjusting actions in relation to others' actions.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Persuasion - Persuading others to change their minds or behavior.
  • Instructing - Teaching others how to do something.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Time Management - Managing one's own time and the time of others.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

People in this career often know a lot about:

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

People in this career often have talent in:

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.

People in this career often do these activities:

  • Provide basic information to guests, visitors, or clients.
  • Resolve customer complaints or problems.
  • Manage organizational or project budgets.
  • Confer with organizational members to accomplish work activities.
  • Monitor flow of cash or other resources.
  • Coordinate operational activities with external stakeholders.
  • Monitor facilities or operational systems.
  • Conduct employee training programs.
  • Monitor performance of organizational members or partners.
  • Monitor activities of individuals to ensure safety or compliance with rules.
  • Evaluate employee performance.
  • Direct administrative or support services.
  • Inspect condition or functioning of facilities or equipment.
  • Prepare staff schedules or work assignments.
  • Collect payments for goods or services.
  • Interview employees, customers, or others to collect information.
  • Hire personnel.
  • Schedule product or material transportation.
  • Purchase materials, equipment, or other resources.
  • Maintain operational records.
  • Implement organizational process or policy changes.
  • Develop organizational policies or programs.
  • Develop operating strategies, plans, or procedures.
  • Document organizational or operational procedures.
  • Guide patrons on tours.
  • Assign resources or facilities to patrons or employees.
  • Promote products, services, or programs.
  • Manage guest services.
  • Perform manual service or maintenance tasks.

This page includes data from:

O*NET OnLine Career data: O*NET 28.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

U.S. Bureau of Labor Statistics Logo Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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