First-Line Supervisors of Non-Retail Sales Workers

What do they do?

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Also known as:

Area Sales Manager, Associate Director of Sales, Branch Manager, Business Development Manager, Customer Service Manager, Director, Director of Group Sales, Director of Sales, Director Sales and Marketing, District Sales Manager, Flooring Sales Manager, Foreign Exchange Services Manager, General Sales Manager, Global Sales Manager, Inside Sales Manager, Inside Sales Supervisor, Management Accounts Manager, Manager, Market Manager, Outside Sales Manager, Regional Manager, Regional Sales Manager, Reservations Sales Supervisor, Sales Activity Manager, Sales and Marketing Manager, Sales Director, Sales Leader, Sales Manager, Sales Supervisor, Sales Team Leader, Sales Team Manager, Senior Sales Manager, Strategic Accounts Manager, Supervisor, Sales, Customer Service and Documentation Departments, Supervisor-International Reservations, Team Leader, Telesales Supervisor, Vice President of Sales, Vice President Sales, Vice President Sales and Marketing

Typical Wages

Annual wages for First-Line Supervisors of Non-Retail Sales Workers in United States

Projected Growth Rate

Employment of First-Line Supervisors of Non-Retail Sales Workers is projected to grow 7 percent from 2016 to 2026, about as fast as average compared to all occupations.

Projected Employment

No Data Available

Projected Employment Rankings For Virginia:

  • 7.6%

    Percent Change

    Ranks #21 in job growth rate
  • 1,090

    Annual Projected Job Openings

    Ranks #8 in net job growth

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Typical College Majors

Majors that prepare First-Line Supervisors of Non-Retail Sales Workers:

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★ Number of granted degrees for degree type, All, is listed after the major.

Education Level

  • Doctorate or Professional Degree (1.8%)
  • Master's degree (10.3%)
  • Bachelor's degree (32.1%)
  • Associate's degree (8.3%)
  • Some college, no degree (22.4%)
  • High school diploma equivalent (20.3%)
  • Less than high school diploma (4.7%)

Percent of workers in this field

Colleges that Prepare

Colleges with the most graduates that become First-Line Supervisors of Non-Retail Sales Workers:

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Best colleges for First-Line Supervisors of Non-Retail Sales Workers:

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Skills

People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
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Knowledge

People in this career often know a lot about:

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Abilities

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
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Activities: what you might do in a day

People in this career often do these activities:

  • Develop marketing plans or strategies.
  • Explain technical product or service information to customers.
  • Answer customer questions about goods or services.
  • Monitor sales activities.
  • Supervise sales or support personnel.
  • Establish operational policies.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.1 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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