What do they do?

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Also known as:

Account Representative, Bank Teller, Branch Operations Specialist, Customer Relationship Specialist, Customer Service Associate (CSA), Financial Services Representative (FSR), Member Services Representative, Personal Banking Representative, Roving Teller, Teller

Typical Wages

Projected Growth Rate

Employment of Tellers is projected to Decline 14 percent from 2020 to 2030

Projected Employment in VA

No Data Available
  • -14.7%

    Change

    Ranks #44 in job growth rate
    780

    Job Openings

    Ranks #19 in net job growth

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Education Level

Percent of workers in this field with these degrees:

  • Doctorate or Professional Degree  (<1%)
  • Master's degree  (2%)
  • Bachelor's degree  (18%)
  • Associate's degree  (14%)
  • Some college, no degree  (31%)
  • High school diploma equivalent  (34%)
  • Less than high school diploma  (2%)

Typical College Majors

Most Popular Majors that prepare Tellers

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People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision - The ability to see details at close range (within a few feet of the observer).

People in this career often do these activities:

  • Calculate financial data.
  • Verify accuracy of financial or transactional data.
  • Collect deposits, payments or fees.
  • Execute sales or other financial transactions.
  • Prepare cash for deposit or disbursement.
  • Enter information into databases or software programs.
  • Respond to customer problems or complaints.
  • Answer telephones to direct calls or provide information.
  • Answer customer questions about goods or services.
  • Order materials, supplies, or equipment.
  • File documents or records.
  • Sell products or services.
  • Obtain personal or financial information about customers or applicants.
  • Type documents.
  • Prepare business correspondence.
  • Issue documentation or identification to customers or employees.
  • Send information, materials or documentation.
  • Maintain financial or account records.
  • Prepare employee work schedules.
  • Interpret financial information for others.
  • Calculate costs of goods or services.
  • Explain regulations, policies, or procedures.

This page includes data from:

O*NET OnLine Career data: O*NET 28.1 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

U.S. Bureau of Labor Statistics Logo Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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