What do they do?

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Also known as:

Bakery Manager, Delicatessen Manager, Department Manager, Department Supervisor, Floor Manager, Front End Manager, Grocery Manager, Key Carrier, Meat Department Manager, Parts Sales Manager, Retail Manager, Shift Manager, Store Manager

Typical Wages

Projected Growth Rate

Employment of First-Line Supervisors of Retail Sales Workers is projected to show little or no change from 2020 to 2030.

Projected Employment in VA

No Data Available
  • -1.2%

    Change

    Ranks #49 in job growth rate
    3,750

    Job Openings

    Ranks #15 in net job growth

Best colleges for First-Line Supervisors of Retail Sales Workers

Search

Colleges with the most graduates that become First-Line Supervisors of Retail Sales Workers

Search

Looking for colleges that offer a specific major? Use the College Match Tool to find your best-matched schools and discover your estimated Net Price!

Education Level

Percent of workers in this field with these degrees:

  • Doctorate or Professional Degree  (1%)
  • Master's degree  (4%)
  • Bachelor's degree  (22%)
  • Associate's degree  (10%)
  • Some college, no degree  (28%)
  • High school diploma equivalent  (29%)
  • Less than high school diploma  (6%)

Typical College Majors

Most Popular Majors that prepare First-Line Supervisors of Retail Sales Workers

Select Type of Degree:

People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Service Orientation - Actively looking for ways to help people.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.

People in this career often do these activities:

  • Greet customers, patrons, or visitors.
  • Answer customer questions about goods or services.
  • Supervise sales or support personnel.
  • Establish operational policies.
  • Examine condition of property or products.
  • Monitor sales activities.
  • Train sales personnel.
  • Assign duties or work schedules to employees.
  • Maintain records of sales or other business transactions.
  • Develop marketing plans or strategies.
  • Set up merchandise displays.
  • Coordinate sales campaigns.
  • Clean work areas.
  • Sell products or services.
  • Prepare financial documents, reports, or budgets.
  • Monitor inventories of products or materials.
  • Purchase stocks of merchandise or supplies.
  • Monitor work areas to provide security.
  • Authorize financial actions.
  • Prepare operational budgets.
  • Monitor market conditions or trends.

This page includes data from:

O*NET OnLine Career data: O*NET 28.2 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

U.S. Bureau of Labor Statistics Logo Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

Subscribe to Our Newsletter

Join thousands of students and parents learning about finding the right college, admissions secrets, scholarships, financial aid, and more.

College Raptor Loading Screen College Raptor Loading Screen