Counter and Rental Clerks

What do they do?

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

Also known as:

Counter Clerk, Counter Service Representative, Leasing Consultant, Rental Agent, Rental Associate, Rental Clerk, Rental Counter Clerk, Rental Sales Representative, Rentals Assistant, Video Clerk

Typical Wages

Annual wages for Counter and Rental Clerks in United States

Projected Growth Rate

Employment of Counter and Rental Clerks is projected to grow 5 percent from 2016 to 2026, about as fast as average compared to all occupations.

Projected Employment

No Data Available

Projected Employment Rankings For Virginia:

  • 5.7%

    Percent Change

    Ranks #28 in job growth rate
  • 1,890

    Annual Projected Job Openings

    Ranks #6 in net job growth

Education Level

  • Doctorate or Professional Degree (0.6%)
  • Master's degree (2.6%)
  • Bachelor's degree (15.1%)
  • Associate's degree (9%)
  • Some college, no degree (23.1%)
  • High school diploma equivalent (35.2%)
  • Less than high school diploma (14.4%)

Percent of workers in this field

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Skills

People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Service Orientation - Actively looking for ways to help people.

Knowledge

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Abilities

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).

Activities: what you might do in a day

People in this career often do these activities:

  • Calculate costs of goods or services.
  • Process sales or other transactions.
  • Take product orders from customers.
  • Explain technical product or service information to customers.
  • Explain financial information to customers.
  • Advise customers on the use of products or services.

This page includes data from:

O*NET OnLine Career data: O*NET 24.0 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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