What do they do?
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Also known as:
Docent, Doorman, Greeter, Lobby Attendant, Theater Attendant, Theatre Usher, Ticket Attendant, Ticket Taker, Usher, Visitor Service Assistant, Visitor Services Assistant, Visitor Services Associate, Visitor Services Representative, Visitor Services Specialist, Visitor Services Technician (Visitor Services Tech)
No Data Available
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-3.2%
Change
Ranks #57 in job growth rate880Job Openings
Ranks #13 in net job growth
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- High school diploma equivalent (35%)
- Some college, no degree (21%)
- Bachelor's degree (21%)
- Associate's degree (8%)
- Master's degree (7%)
- Less than high school diploma (7%)
- Doctorate or Professional Degree (1%)
People in this career often know a lot about:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
People in this career often do these activities:
- Sell products or services.
- Clean facilities or work areas.
- Assist individuals with special needs.
- Monitor environment to ensure safety.
- Verify patron or staff credentials.
- Usher patrons to seats or exits.
- Greet customers, patrons, or visitors.
- Prepare operational reports or records.
- Respond to customer problems or complaints.
- Mediate disputes.
- Resolve customer complaints or problems.
- Provide patrons with directions to locales or attractions.
- Provide attraction or event information to patrons.
- Maintain supply or equipment inventories.
- Assign duties or work schedules to employees.
- Supervise service workers.
- Provide notifications to customers or patrons.
- Arrange artwork, products, or props.
- Respond to customer inquiries.
- Collaborate with others to develop or refine designs.
This page includes data from:
Career data:
O*NET 31.0 Database
by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA
Occupation statistics: USDOL U.S. Bureau of Labor Statistics
Occupational Employment Statistics
Videos:
CareerOneStop
, USDOL/ETA and the Minnesota Department of Employment & Economic Development
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