Ushers, Lobby Attendants, and Ticket Takers

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What do they do?

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Also known as:

Concessionist, Docent, Event Staff, Floor Staff, House Manager, Lobby Attendant, Ticket Attendant, Ticket Taker, Usher, Visitor Service Assistant, Visitor Services Assistant, Visitor Services Associate, Visitor Services Coordinator, Visitor Services Representative, Visitor Services Specialist, Visitor Services Technician

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Projected Growth Rate

Employment of Ushers, Lobby Attendants, and Ticket Takers is projected to grow 2 percent from 2018 to 2028, more slowly than average compared to all occupations.

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Projected Employment

No Data Available

Projected Employment Rankings For Virginia:

  • 2.1%

    Percent Change

    Ranks #22 in job growth rate
  • 480

    Annual Projected Job Openings

    Ranks #24 in net job growth

Education Level

  • Doctorate or Professional Degree (0.2%)
  • Master's degree (7.1%)
  • Bachelor's degree (20.6%)
  • Associate's degree (12.9%)
  • Some college, no degree (24.8%)
  • High school diploma equivalent (26.2%)
  • Less than high school diploma (8.3%)

Percent of workers in this field

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Skills

People in this career often have these skills:

  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
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Knowledge

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Abilities

People in this career often have talent in:

  • Speech Clarity - The ability to speak clearly so others can understand you.
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Activities: what you might do in a day

People in this career often do these activities:

  • Greet customers, patrons, or visitors.
  • Sell products or services.
  • Prepare operational reports or records.
  • Provide attraction or event information to patrons.
  • Clean facilities or work areas.
  • Mediate disputes.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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