First-Line Supervisors of Office and Administrative Support Workers

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What do they do?

Directly supervise and coordinate the activities of clerical and administrative support workers.

Also known as:

Accounting Director, Accounting Manager, Accounting Supervisor, Accounts Payable Supervisor, Accounts Receivable Manager, Administrative Officer, Administrative Supervisor, Billing Department Supervisor, Business Manager, Clerical Supervisor, Customer Service Manager, Customer Service Supervisor, Facilities Manager, Financial Aid Director, Front End Manager, Hub Lead, Office Coordinator, Office Manager, Office Supervisor, Payroll Supervisor, Practice Manager, Staff Services Manager, Team Manager

Typical Wages

Annual wages for First-Line Supervisors of Office and Administrative Support Workers in United States

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Projected Growth Rate

Employment of First-Line Supervisors of Office and Administrative Support Workers is projected to show little or no change from 2018 to 2028.

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Projected Employment

No Data Available

Projected Employment Rankings For Virginia:

  • 0.9%

    Percent Change

    Ranks #22 in job growth rate
  • 4,310

    Annual Projected Job Openings

    Ranks #14 in net job growth

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Typical College Majors

Majors that prepare First-Line Supervisors of Office and Administrative Support Workers:

Indicates your preferred majors

★ Number of granted degrees for degree type, Bachelors degree, is listed after the major.

Education Level

  • Doctorate or Professional Degree (1.6%)
  • Master's degree (7.9%)
  • Bachelor's degree (26.6%)
  • Associate's degree (11.7%)
  • Some college, no degree (27.4%)
  • High school diploma equivalent (22%)
  • Less than high school diploma (2.7%)

Percent of workers in this field

Colleges that Prepare

Colleges with the most graduates that become First-Line Supervisors of Office and Administrative Support Workers:

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Skills

People in this career often have these skills:

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
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Knowledge

People in this career often know a lot about:

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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Abilities

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
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Activities: what you might do in a day

People in this career often do these activities:

  • Supervise clerical or administrative personnel.
  • Explain regulations, policies, or procedures.
  • Respond to customer problems or complaints.
  • Train personnel.
  • Examine documents to verify adherence to requirements.
  • Prepare employee work schedules.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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