Eligibility Interviewers, Government Programs
What do they do?
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Also known as:
Business Employment Specialist, Case Manager, Case Technician, Client Services Representative, Eligibility Examiner, Eligibility Specialist, Eligibility Technician, Eligibility Worker, Employment Adjudicator, Employment Specialist, Family Independence Case Manager, Housing Specialist, Intake Specialist, Job Service Consultant, Medicaid Analyst, Patient Services Assistant, Program Eligibility Specialist, Veterans Employment Representative, Work Force Advisor, Workforce Development Specialist, Workforce Services Representative (WSR)
Projected Employment Rankings For All United States:
-
4.4%
Percent Change
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14,700
Annual Projected Job Openings
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Select Type of Degree:
Majors that prepare Eligibility Interviewers, Government Programs:
★ Number of granted degrees for degree type, All, is listed after the major.
Colleges with the most graduates that become Eligibility Interviewers, Government Programs:
- SUNY Empire State College
- Grand Canyon University
- University of Phoenix-Arizona
- Central Michigan University
- CUNY Borough of Manhattan Community College
- Louisiana State University-Shreveport
Best colleges for Eligibility Interviewers, Government Programs:
- Northwestern University
- Central Michigan University
- Louisiana State University-Shreveport
- Metropolitan College of New York
- Prescott College
- University of Michigan-Ann Arbor
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People in this career often have these skills:
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
People in this career often know a lot about:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
People in this career often have talent in:
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Expression - The ability to communicate information and ideas in writing so others will understand.
- Speech Clarity - The ability to speak clearly so others can understand you.
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
People in this career often do these activities:
- Explain regulations, policies, or procedures.
- Interview employees, customers, or others to collect information.
- Record information about legal matters.
- Compile data or documentation.
- Calculate financial data.
- Refer customers to appropriate personnel.
This page includes data from:
Career data: O*NET 26.3 Database
by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA
Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics
