Eligibility Interviewers, Government Programs

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What do they do?

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Also known as:

Business Employment Specialist, Career Consultant, Case Manager, Case Technician, Client Services Representative, Eligibility Examiner, Eligibility Specialist, Eligibility Technician, Employment Adjudicator, Employment Specialist, Family Independence Case Manager, Housing Specialist, Job Service Consultant, Medicaid Analyst, Patient Services Assistant, Program Eligibility Specialist, Veterans Employment Representative, Work Force Advisor, Workforce Development Specialist, Workforce Services Representative (WSR)

Typical Wages

Annual wages for Eligibility Interviewers, Government Programs in United States

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Projected Growth Rate

Employment of Eligibility Interviewers, Government Programs is projected to grow 4 percent from 2018 to 2028, more slowly than average compared to all occupations.

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Projected Employment

No Data Available

Projected Employment Rankings For All United States:

  • 4.4%

    Percent Change

    Select a state to see its job growth rate ranking
  • 14,700

    Annual Projected Job Openings

    Select a state to see its net job growth ranking

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Typical College Majors

Majors that prepare Eligibility Interviewers, Government Programs:

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★ Number of granted degrees for degree type, All, is listed after the major.

Education Level

  • Doctorate or Professional Degree (1.4%)
  • Master's degree (8.3%)
  • Bachelor's degree (37.7%)
  • Associate's degree (11.9%)
  • Some college, no degree (26.2%)
  • High school diploma equivalent (13.4%)
  • Less than high school diploma (1.1%)

Percent of workers in this field

Colleges that Prepare

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Skills

People in this career often have these skills:

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
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Knowledge

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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Abilities

People in this career often have talent in:

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
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Activities: what you might do in a day

People in this career often do these activities:

  • Explain regulations, policies, or procedures.
  • Interview employees, customers, or others to collect information.
  • Record information about legal matters.
  • Compile data or documentation.
  • Calculate financial data.
  • Refer customers to appropriate personnel.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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