Cargo and Freight Agents

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What do they do?

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Also known as:

Assistant Import Manager, Cargo Agent, Cargo Operations Agent, Department-Traffic-Freight Router, Director Surface Transportation, Documentation Clerk, Drop Shipment Clerk, Export Traffic Department Manager, Fleet Manager/Dispatch, Freight Broker, Import Customer Service Manager, Import Dispatcher, Import Manager, Independent Freight Agent, Intermodal Customer Service, Intermodal Dispatcher, International Coordinator, Interstate Planner, Lead Ramp Agent, Lead Ramp Service Man, Load Planner, Logistics Coordinator, Logistics Service Representative, Ocean Export Account Manager, Ocean Freight Agent (Both Import and Export), Ocean Import Representative, Operation Agent, Operations Agent, Operations Manager, Operations Manager Assistant, Operations Manager/Coordinator, Operations/Dispatch, Ramp Service Man, Traffic Agent, Traffic Clerk, Transportation Broker, Transportation Solutions Manager, Yardmaster/Customer Service/Crew Dispatching

Typical Wages

Annual wages for Cargo and Freight Agents in United States

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Projected Growth Rate

Employment of Cargo and Freight Agents is projected to grow 2 percent from 2018 to 2028, more slowly than average compared to all occupations.

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Projected Employment

No Data Available

Projected Employment Rankings For Virginia:

  • 2.8%

    Percent Change

    Ranks #32 in job growth rate
  • 360

    Annual Projected Job Openings

    Ranks #11 in net job growth

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Typical College Majors

Majors that prepare Cargo and Freight Agents:

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★ Number of granted degrees for degree type, Award of less than 1 academic year, is listed after the major.

Education Level

  • Doctorate or Professional Degree (0.5%)
  • Master's degree (3.2%)
  • Bachelor's degree (15.5%)
  • Associate's degree (11.5%)
  • Some college, no degree (36.9%)
  • High school diploma equivalent (26.5%)
  • Less than high school diploma (5.9%)

Percent of workers in this field

Colleges that Prepare

Best colleges for Cargo and Freight Agents:

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People in this career often have these skills:

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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People in this career often know a lot about:

  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Speech Clarity - The ability to speak clearly so others can understand you.
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Activities: what you might do in a day

People in this career often do these activities:

  • Calculate shipping costs.
  • Record shipping information.
  • Enter information into databases or software programs.
  • Verify shipping documentation.
  • Maintain operational records.
  • Negotiate financial arrangements.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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