Library Assistants, Clerical

People in this career often have these skills:

• Service Orientation - Actively looking for ways to help people.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

People in this career often have talent in:

• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

People in this career often do these activities:

• Sort materials or products.
• Maintain security.
• Track goods or materials.
• Enter information into databases or software programs.
• Refer customers to appropriate personnel.

• Distribute materials to employees or customers.
• Demonstrate activity techniques or equipment use.
• Inspect items for damage or defects.
• Calculate financial data.
• Maintain inventory records.
• Sort mail.
• Answer telephones to direct calls or provide information.
• Type documents.
• Issue documentation or identification to customers or employees.
• Manage clerical or administrative activities.
• Process library materials.
• Maintain inventories of materials, equipment, or products.
• Send information, materials or documentation.
• Collect deposits, payments or fees.
• Plan educational activities.
• Plan special events.
• Maintain office equipment in proper operating condition.
• Supervise clerical or administrative personnel.
• Prepare employee work schedules.
• Repair books or other printed material.
• Maintain financial or account records.
• Operate office equipment.
• Maintain electronic equipment.
• Attach identification information to products, items or containers.
• Package objects for shipping.
• Develop computer or online applications.
• Store records or related materials.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Order materials, supplies, or equipment.
• Provide customer service to clients or users.
• Prepare research or technical reports.
• Deliver items.
• Arrange items for use or display.

• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

• Receptionists and Information Clerks

• Hotel, Motel, and Resort Desk Clerks

• Office Clerks, General

• Interviewers, Except Eligibility and Loan

• Court, Municipal, and License Clerks

• Concierges

• Tellers

• Data Entry Keyers