Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

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What do they do?

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Also known as:

Buffet Hostess, General Teller, Greeter, Hospitality Coordinator, Host, Host Coordinator, Hostess, Seater

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Projected Growth Rate

Employment of Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop is projected to grow 3 percent from 2018 to 2028, more slowly than average compared to all occupations.

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Projected Employment

No Data Available

Projected Employment Rankings For Virginia:

  • 3.2%

    Percent Change

    Ranks #16 in job growth rate
  • 2,900

    Annual Projected Job Openings

    Ranks #11 in net job growth

Education Level

  • Doctorate or Professional Degree (0.4%)
  • Master's degree (4.1%)
  • Bachelor's degree (16.1%)
  • Associate's degree (8.6%)
  • Some college, no degree (28.9%)
  • High school diploma equivalent (31.2%)
  • Less than high school diploma (10.7%)

Percent of workers in this field

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Skills

People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
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Knowledge

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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Abilities

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
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Activities: what you might do in a day

People in this career often do these activities:

  • Present food or beverage information or menus to customers.
  • Assist customers with seating arrangements.
  • Provide customers with general information or assistance.
  • Operate cash registers.
  • Process customer bills or payments.
  • Communicate with customers to resolve complaints or ensure satisfaction.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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