Production, Planning, and Expediting Clerks

People in this career often have these skills:

• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Speaking - Talking to others to convey information effectively.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Time Management - Managing one's own time and the time of others.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

People in this career often know a lot about:

• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.

• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Speech Recognition - The ability to identify and understand the speech of another person.

People in this career often do these activities:

• Provide information to coworkers.
• Schedule operational activities.
• Confer with coworkers to coordinate work activities.
• Read work orders to determine material or setup requirements.
• Coordinate operational activities.

• Coordinate shipping activities with external parties.
• Order materials, supplies, or equipment.
• Inspect items for damage or defects.
• Examine documents to verify adherence to requirements.
• Compile data or documentation.
• Record personnel information.
• Calculate costs of goods or services.
• Record production information.
• Prepare informational or reference materials.
• Maintain operational records.

• Dispatchers, Except Police, Fire, and Ambulance

• Procurement Clerks

• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

• Cargo and Freight Agents

• Weighers, Measurers, Checkers, and Samplers, Recordkeeping

• Data Entry Keyers

• Shipping, Receiving, and Inventory Clerks

• Library Assistants, Clerical

• Interviewers, Except Eligibility and Loan

• Hotel, Motel, and Resort Desk Clerks