Production, Planning, and Expediting Clerks

People in this career often have these skills:

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Time Management - Managing one's own time and the time of others.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

People in this career often know a lot about:

• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Near Vision - The ability to see details at close range (within a few feet of the observer).

• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Speech Recognition - The ability to identify and understand the speech of another person.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

People in this career often do these activities:

• Provide information to coworkers.
• Read work orders to determine material or setup requirements.
• Order materials, supplies, or equipment.
• Coordinate operational activities.
• Confer with coworkers to coordinate work activities.
• Schedule operational activities.

• Coordinate shipping activities with external parties.
• Inspect items for damage or defects.
• Examine documents to verify adherence to requirements.
• Record production information.
• Calculate costs of goods or services.
• Compile data or documentation.
• Record personnel information.
• Maintain operational records.
• Prepare informational or reference materials.

• Procurement Clerks

• Hotel, Motel, and Resort Desk Clerks

• Interviewers, Except Eligibility and Loan

• Library Assistants, Clerical

• Cargo and Freight Agents

• Dispatchers, Except Police, Fire, and Ambulance

• Shipping, Receiving, and Traffic Clerks

• Weighers, Measurers, Checkers, and Samplers, Recordkeeping

• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

• Data Entry Keyers