What do they do?

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

Also known as:

Bulk Mail Clerk, Bulk Mail Technician, Business Mail Entry Clerk, Clerk, Distribution Clerk, Dock Clerk, Mail Clerk, Part Time Flexible Clerk (PTF Clerk), Postal Clerk, Postal Service Clerk, Postal Support Employee, Sales and Distribution Clerk, Sales and Service Associate (SSA), Window Clerk

Typical Wages

Projected Growth Rate

Employment of Postal Service Clerks is projected to Decline 9 percent from 2020 to 2030

Projected Employment in VA

No Data Available
  • -9.1%


    Ranks #56 in job growth rate

    Job Openings

    Ranks #15 in net job growth

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Education Level

Percent of workers in this field with these degrees:

  • Doctorate or Professional Degree  (1%)
  • Master's degree  (3%)
  • Bachelor's degree  (13%)
  • Associate's degree  (13%)
  • Some college, no degree  (34%)
  • High school diploma equivalent  (33%)
  • Less than high school diploma  (3%)

People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.

People in this career often do these activities:

  • Sell products or services.
  • Collect deposits, payments or fees.
  • Weigh parcels to determine shipping costs.
  • Calculate shipping costs.
  • Maintain financial or account records.
  • Verify shipping documentation.
  • Arrange insurance coverage.
  • Prepare outgoing mail.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Sort mail.
  • Receive shipments.
  • Store items.
  • Obtain written authorization to perform activities.
  • Refer customers to appropriate personnel.
  • Respond to customer problems or complaints.
  • Explain regulations, policies, or procedures.
  • Assist individuals with paperwork.
  • Deliver items.
  • Adjust office equipment to ensure proper operation.
  • Load materials or equipment.
  • Execute sales or other financial transactions.
  • Order materials, supplies, or equipment.
  • Provide notifications to customers or patrons.

This page includes data from:

O*NET OnLine Career data: O*NET 28.2 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

U.S. Bureau of Labor Statistics Logo Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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