What do they do?
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Also known as:
Buffet Hostess, Dining Coordinator, General Teller, Greeter, Hospitality Coordinator, Host, Host Coordinator, Hostess, Maitre D' (Maitre d'hotel), Seater
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-1.1%
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Ranks #61 in job growth rate3,540Job Openings
Ranks #9 in net job growth
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- High school diploma equivalent (34%)
- Some college, no degree (26%)
- Bachelor's degree (20%)
- Associate's degree (9%)
- Less than high school diploma (7%)
- Master's degree (4%)
- Doctorate or Professional Degree (1%)
People in this career often know a lot about:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
People in this career often do these activities:
- Present food or beverage information or menus to customers.
- Assist customers with seating arrangements.
- Communicate dining or order details to kitchen personnel.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Inspect facilities, equipment or supplies to ensure conformance to standards.
- Operate cash registers.
- Process customer bills or payments.
- Coordinate activities of food service staff.
- Provide customers with general information or assistance.
- Assist chefs or caterers with food or drink preparation.
- Record operational or production data.
- Package food or supplies.
- Take customer orders.
- Schedule dining reservations.
- Order materials, supplies, or equipment.
- Train food preparation or food service personnel.
- Perform human resources activities.
- Plan menu options.
- Manage food service operations or parts of operations.
This page includes data from:
Career data: O*NET 30.0 Database
by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA
Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics
Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development
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