Customer Service Support/Call Center/Teleservice Operation programs prepare individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.
While Customer Service Support/Call Center/Teleservice Operation has degrees up to the Award of at least 1 but less than 2 academic years, the majority of students earn a All. Students study Customer Service Support/Call Center/Teleservice Operation all over the country, though the major at the Associates degree level has the most graduates in Wisconsin. The average annual income for an undergraduate degree in Customer Service Support/Call Center/Teleservice Operation is $48,168.
Herzing University-Madison is a top choice for students who want to major in Customer Service Support/Call Center/Teleservice Operation. Students can earn up to a Award of at least 1 but less than 2 academic years at the school. Herzing University-Madison awards around 30 Associates degrees to those majoring in Customer Service Support/Call Center/Teleservice Operation per year. However, Herzing University-Atlanta and Herzing University-New Orleans are also options to consider. Take a look at the college options in the table below.
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The highest paying job for Customer Service Support/Call Center/Teleservice Operation majors is Customer Service Representatives. But, something else to think about is how much demand there is for certain careers. A job that is in high need that a degree in Customer Service Support/Call Center/Teleservice Operation can prepare you for is Customer Service Representatives.