Office Clerks, General

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What do they do?

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Also known as:

Administrative Clerk (Admin Clerk), Clerical Aide, Clerical Assistant, Clerk, Document Examiner, General Clerk, General Office Clerk, Office Administrator, Office Assistant, Office Associate, Office Clerk, Office Coordinator, Office Services Specialist, Office Support Assistant, Police Clerk

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Projected Growth Rate

Employment of Office Clerks, General is projected to show little or no change from 2018 to 2028.

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Projected Employment

No Data Available

Projected Employment Rankings For Virginia:

  • 0.6%

    Percent Change

    Ranks #24 in job growth rate
  • 9,650

    Annual Projected Job Openings

    Ranks #12 in net job growth

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Typical College Majors

Majors that prepare Office Clerks, General:

Indicates your preferred majors

★ Number of granted degrees for degree type, Award of at least 2 but less than 4 academic years, is listed after the major.

Education Level

  • Doctorate or Professional Degree (0.9%)
  • Master's degree (4.2%)
  • Bachelor's degree (18.1%)
  • Associate's degree (13.2%)
  • Some college, no degree (31.8%)
  • High school diploma equivalent (28.5%)
  • Less than high school diploma (3.3%)

Percent of workers in this field

Colleges that Prepare

Colleges with the most graduates that become Office Clerks, General:

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Skills

People in this career often have these skills:

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
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Knowledge

People in this career often know a lot about:

  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Abilities

People in this career often have talent in:

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Speech Recognition - The ability to identify and understand the speech of another person.
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Activities: what you might do in a day

People in this career often do these activities:

  • Operate office equipment.
  • Answer telephones to direct calls or provide information.
  • Confer with coworkers to coordinate work activities.
  • Respond to customer problems or complaints.
  • Prepare cash for deposit or disbursement.
  • Execute sales or other financial transactions.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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