What do they do?

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Also known as:

Admissions Clerk, Admissions Representative, Admitting Clerk, Admitting Representative, Consumer Recruiter, Data Collection Assistant, Data Collector, Interviewer, Market Research Interviewer, Registration Clerk, Research Interviewer, Survey Interviewer, Telephone Interviewer

Typical Wages

Projected Growth Rate

Employment of Interviewers, Except Eligibility and Loan is projected to Decline 10 percent from 2022 to 2032

Projected Employment For All United States

No Data Available
  • -10.1%

    Change

    Select a state to see its job growth rate ranking
    18,200

    Job Openings

    Select a state to see its net job growth ranking

Best colleges for Interviewers, Except Eligibility and Loan

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Education Level

Percent of workers in this field with these degrees:

  • Some college, no degree  (31%)
  • High school diploma equivalent  (24%)
  • Bachelor's degree  (22%)
  • Associate's degree  (12%)
  • Master's degree  (7%)
  • Less than high school diploma  (2%)
  • Doctorate or Professional Degree  (1%)

Typical College Majors

Most Popular Majors that prepare Interviewers, Except Eligibility and Loan

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People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

People in this career often have talent in:

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision - The ability to see details at close range (within a few feet of the observer).

People in this career often do these activities:

  • Interview employees, customers, or others to collect information.
  • Obtain personal or financial information about customers or applicants.
  • Resolve operational performance problems.
  • Verify accuracy of financial or transactional data.
  • Negotiate financial arrangements.
  • Collect deposits, payments or fees.
  • Check data for recording errors.
  • Compile data or documentation.
  • Code data or other information.
  • Answer telephones to direct calls or provide information.
  • Assist individuals with paperwork.
  • Supervise clerical or administrative personnel.
  • Analyze operational or research data.
  • Prepare research or technical reports.
  • Explain regulations, policies, or procedures.
  • Confer with coworkers to coordinate work activities.
  • Recruit personnel.
  • Select staff, team members, or performers.

This page includes data from:

O*NET OnLine Career data: O*NET 28.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

U.S. Bureau of Labor Statistics Logo Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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