Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Account Representative, Accounts Receivable Specialist (AR Specialist), Bill Collector, Billing Representative, Collection Agent, Collection Representative, Collection Specialist, Collections Agent, Collections Analyst, Collections Officer, Collector, Credit Clerk, Customer Account Specialist, Debt Collector, Installment Loan Collector, Patient Access Specialist, Patient Account Representative, Telephone Collector
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Career data: O*NET 25.1 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA
Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics
Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development