First-Line Supervisors of Security Workers

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Coordination - Adjusting actions in relation to others' actions.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Time Management - Managing one's own time and the time of others.

People in this career often know a lot about:

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Far Vision - The ability to see details at a distance.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Selective Attention - The ability to concentrate on a task over a period of time without being distracted.

People in this career often do these activities:

• Investigate illegal or suspicious activities.
• Monitor alarm systems.
• Patrol properties to maintain safety.
• Inspect facilities to ensure compliance with security or safety regulations.
• Monitor access or flow of people to prevent problems.

• Prevent unauthorized individuals from entering restricted areas.
• Block physical access to restricted areas.
• Prepare investigation or incident reports.
• Monitor operations to ensure compliance with safety or security policies or regulations.
• Supervise employees.
• Communicate with management or other staff to resolve problems.
• Conduct eligibility or selection interviews.
• Hire personnel.
• Recruit personnel.
• Manage human resources activities.
• Assign duties or work schedules to employees.
• Request emergency personnel.
• Maintain security.
• Apprehend criminal suspects.
• Search individuals for illegal or dangerous items.
• Operate surveillance equipment to detect suspicious or illegal activities.
• Maintain surveillance of individuals or establishments.
• Inspect equipment to ensure safety or proper functioning.
• Provide safety training.
• Train personnel to enhance job skills.
• Conduct health or safety training programs.
• Prepare financial documents, reports, or budgets.
• Report information to managers or other personnel.
• Prepare operational budgets.
• Explain regulations, policies, or procedures.
• Order materials, supplies, or equipment.
• Develop organizational methods or procedures.
• Document operational procedures.
• Document operational activities.
• Schedule instructional activities.
• Record operational or production data.
• Maintain operational records.