Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Applications Analyst, Computer Specialist, Computer Support Specialist, Computer Technician, Desktop Support Analyst, Desktop Support Specialist, Desktop Support Technician, Field Service Technician, Help Desk Analyst, Help Desk Coordinator, Help Desk Technician, Information Systems Technician, Information Technology Analyst (IT Analyst), Information Technology Specialist (IT Specialist), Information Technology Support Specialist (IT Support Specialist), Information Technology Technician (IT Technician), PC Support Technician (Personal Computer Support Technician), PC Tech (Personal Computer Technician), Support Specialist, Technical Support Representative, Technical Support Specialist, User Support Specialist
Annual Projected Job Openings
Select Type of Degree:
★ Number of granted degrees for degree type, Award of at least 2 but less than 4 academic years, is listed after the major.
Percent of workers in this field★ You’re seeing education information for Computer user support specialists(1) because we don’t have information for Computer User Support Specialists. Please note the information may not be the same for both occupations.
People in this career often have these skills:
People in this career often know a lot about:
People in this career often have talent in:
People in this career often do these activities:
This page includes data from:
Career data: O*NET 26.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA
Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics