Brokerage Clerks

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Time Management - Managing one's own time and the time of others.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

People in this career often know a lot about:

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Written Expression - The ability to communicate information and ideas in writing so others will understand.

• Speech Recognition - The ability to identify and understand the speech of another person.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

People in this career often do these activities:

• Confer with coworkers to coordinate work activities.
• Respond to customer problems or complaints.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• File documents or records.
• Schedule operational activities.

• Coordinate operational activities.
• Monitor financial information.
• Answer telephones to direct calls or provide information.
• Distribute incoming mail.
• Verify accuracy of financial or transactional data.
• Calculate financial data.
• Prepare research or technical reports.

• Bookkeeping, Accounting, and Auditing Clerks

• Loan Interviewers and Clerks

• Tax Preparers

• Tax Examiners and Collectors, and Revenue Agents

• Executive Secretaries and Executive Administrative Assistants

• Loan Officers

• Legal Secretaries and Administrative Assistants

• Paralegals and Legal Assistants

• Billing and Posting Clerks

• Human Resources Assistants, Except Payroll and Timekeeping