What do they do?

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

Also known as:

Bell Attendant, Bell Captain, Bell Person, Bellhop, Bellman, Bellman Driver, Bellperson, Bellstaff, Doorman, Ground Support Agent, Porter, Sky Cap, Skycap, Valet

Typical Wages

Projected Growth Rate

Employment of Baggage Porters and Bellhops is projected to grow 29 percent from 2020 to 2030, much faster than average compared to all occupations.

Projected Employment in VA

No Data Available
  • 29.9%


    Ranks #31 in job growth rate

    Job Openings

    Ranks #18 in net job growth

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Education Level

Percent of workers in this field with these degrees:

  • Doctorate or Professional Degree  (<1%)
  • Master's degree  (3%)
  • Bachelor's degree  (17%)
  • Associate's degree  (10%)
  • Some college, no degree  (28%)
  • High school diploma equivalent  (33%)
  • Less than high school diploma  (9%)

People in this career often have these skills:

  • Service Orientation - Actively looking for ways to help people.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
  • Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • Speech Recognition - The ability to identify and understand the speech of another person.

People in this career often do these activities:

  • Handle luggage or other possessions for patrons.
  • Provide escort or transportation.
  • Greet customers, patrons, or visitors.
  • Clean facilities or work areas.
  • Provide attraction or event information to patrons.
  • Provide patrons with directions to locales or attractions.
  • Explain regulations, policies, or procedures.
  • Assist individuals with special needs.
  • Deliver items.
  • Monitor patron activities to identify problems or potential problems.
  • Maintain financial or account records.
  • Provide notifications to customers or patrons.
  • Arrange items for use or display.
  • Inspect facilities.
  • Prepare administrative documents.
  • Arrange services or reservations for patrons.

This page includes data from:

O*NET OnLine Career data: O*NET 28.2 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

U.S. Bureau of Labor Statistics Logo Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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