Customer Service Management

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#1 #1 Best College for Customer Service Management in the U.S. Ohio University-Main Campus Athens, OH Each year, Ohio University-Main Campus grants around 1396 degrees to students studying Registered Nursing/Registered Nurse, the school’s most popular major. Other popular majors include Psychology, General, Marketing/Marketing Management, General, Finance, and General....view more Acceptance Rate 85% Annual Degrees Awarded 12 SAT Score 1,110–1,310 Median Starting Salary $59,099
#2 #2 Best College for Customer Service Management in the U.S. Lipscomb University Nashville, TN Each year, Lipscomb University awards about 51 degrees to those majoring in Registered Nursing/Registered Nurse, the institution’s most popular major. Other frequently pursued majors include Psychology, General, Biology/Biological Sciences, General, Marketing/Marketing Management, and General....view more Acceptance Rate 68% Annual Degrees Awarded 1 SAT Score 1,090–1,350 Median Starting Salary $57,135
#3 #3 Best College for Customer Service Management in the U.S. Bellevue University Bellevue, NE At Bellevue University, the three most popular college majors students study are Business Administration and Management, General, Computer and Information Systems Security/Information Assurance, Traffic, Customs, and and Transportation Clerk/Technician....view more Acceptance Rate 100% Annual Degrees Awarded 1 SAT Score -- Median Starting Salary $55,151
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About Customer Service Management

Customer Service Management programs prepare individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.

While Customer Service Management offers degrees up to the Associates degree, most students study towards a All. Students major in Customer Service Management all around the US, though the major at the Bachelors degree level sees the most graduates in Ohio. The average starting salary for an undergraduate degree in Customer Service Management is $39,500.

Popularity of Customer Service Management Degrees in the U.S.

This heat map represents the states that have the highest percent of Customer Service Management degrees compared to all other degrees awarded in that state.

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Careers

Some top careers related to Customer Service Management, include Administrative Services Managers, which are in high demand. Yet there are positions that pay more, such as Administrative Services Managers. The most in-demand position for Customer Service Management majors is First-Line Supervisors of Office and Administrative Support Workers.