Baristas

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Service Orientation - Actively looking for ways to help people.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.

People in this career often do these activities:

• Process customer bills or payments.
• Serve food or beverages.
• Prepare hot or cold beverages.
• Communicate dining or order details to kitchen personnel.
• Take customer orders.

• Clean food service areas.
• Clean tableware.
• Present food or beverage information or menus to customers.
• Cook foods.
• Set up merchandise displays.
• Measure ingredients.
• Package food or supplies.
• Stock serving stations or dining areas with food or supplies.
• Remove trash.
• Store supplies or goods in kitchens or storage areas.
• Order materials, supplies, or equipment.
• Cut cooked or raw foods.
• Assess equipment functioning.
• Train food preparation or food service personnel.
• Write advertising or promotional material.