Slot Supervisors

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What do they do?

Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

Also known as:

Casino Manager, Casino Shift Manager (CSM), Floor Runner, Key Person, Slot Attendant, Slot Floor Attendant, Slot Floor Person, Slot Floor Supervisor, Slot Floorman, Slot Floorperson, Slot Key Person, Slot Manager, Slot Shift Manager, Slot Shift Supervisor, Slot Supervisor, Slot Technician

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Projected Growth Rate

Employment of Slot Supervisors is projected to show little or no change from 2018 to 2028.

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Projected Employment

No Data Available

Projected Employment Rankings For All United States:

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  • Annual Projected Job Openings

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Typical College Majors

Majors that prepare Slot Supervisors:

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★ Number of granted degrees for degree type, All, is listed after the major.

Education Level

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Skills

People in this career often have these skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Knowledge

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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Abilities

People in this career often have talent in:

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
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Activities: what you might do in a day

People in this career often do these activities:

  • Resolve customer complaints or problems.
  • Perform basic equipment maintenance.
  • Monitor operational quality or safety.
  • Supervise service workers.
  • Operate gaming equipment.
  • Respond to customer inquiries.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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