Insurance Claims Clerks

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What do they do?

Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

Also known as:

Call Center Representative, Claim Processing Specialist, Claim Representative, Claim Service Representative, Claim Technician, Claims Adjudicator, Claims Adjuster, Claims Assistant, Claims Clerk, Claims Customer Service Representative (Claims CSR), Claims Examiner, Claims Processor, Claims Representative, Claims Service Representative, Claims Technician, Insurance Specialist, Medical Insurance Claims Processor, Open Claims Representative, Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR), Service Advisor

Typical Wages

Annual wages for Insurance Claims and Policy Processing Clerks in United States

★ You’re seeing wages for Insurance Claims and Policy Processing Clerks because we don’t have information for Insurance Claims Clerks.
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Projected Growth Rate

Employment of Insurance Claims and Policy Processing Clerks is projected to grow 4 percent from 2018 to 2028, more slowly than average compared to all occupations.

★ You’re seeing projected growth rate for Insurance Claims and Policy Processing Clerks because we don’t have information for Insurance Claims Clerks.
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Projected Employment

No Data Available

Projected Employment Rankings For All United States:

  • 4.2%

    Percent Change

    Select a state to see its job growth rate ranking
  • 32,700

    Annual Projected Job Openings

    Select a state to see its net job growth ranking
★ You’re seeing projected employment information for Insurance Claims and Policy Processing Clerks because we don’t have information for Insurance Claims Clerks.

Select Type of Degree:

Typical College Majors

Majors that prepare Insurance Claims Clerks:

Indicates your preferred majors

★ Number of granted degrees for degree type, Award of less than 1 academic year, is listed after the major.

Education Level

  • Doctorate or Professional Degree (0.7%)
  • Master's degree (4%)
  • Bachelor's degree (24.7%)
  • Associate's degree (12.9%)
  • Some college, no degree (33.9%)
  • High school diploma equivalent (22.2%)
  • Less than high school diploma (1.5%)

Percent of workers in this field

★ You’re seeing education information for Insurance claims and policy processing clerks because we don’t have information for Insurance Claims Clerks. Please note the information may not be the same for both occupations.

Colleges that Prepare

Best colleges for Insurance Claims Clerks:

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Skills

People in this career often have these skills:

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
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Knowledge

People in this career often know a lot about:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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Abilities

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
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Activities: what you might do in a day

People in this career often do these activities:

  • Check data for recording errors.
  • Enter information into databases or software programs.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Execute sales or other financial transactions.
  • Calculate costs of goods or services.
  • Compile data or documentation.
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This page includes data from:

O*NET OnLine Career data: O*NET 24.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

careeronestop logo Videos: CareerOneStop, USDOL/ETA and the Minnesota Department of Employment & Economic Development

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