Customer Service Management

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#1 #1 Best College for Customer Service Management in the U.S. Bethel University McKenzie, TN Bethel University is known for being a non selective school. Acceptance Rate 89% Annual Degrees Awarded 2 SAT Score 900–1,120 Est. Net Price * $13,858 Median Starting Salary $55,818
*The estimated net prices above are College Raptor’s estimate. Please contact the college financial aid office for actual net cost figures.

About Customer Service Management

Customer Service Management programs prepare individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.

While Customer Service Management offers degrees up to the Associates degree, most students study towards a Bachelors degree. Students major in Customer Service Management all around the US, though the major at the Associates degree level sees the most graduates in Tennessee. The average starting salary for an undergraduate degree in Customer Service Management is $39,500.